Rootly

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Rootly

Description Features Permissions Security & Compliance

Rootly is the AI-native on-call and incident response platform that provides proactive support to help your entire organization resolve incidents faster without ever leaving Slack. Resolve incidents faster and increase your uptime with probable root causes and suggested next steps surfaced in real time. Make sure everyone is aligned and up to date with auto generated, contextual summaries that include clear timelines and who’s working on what. Drive continuous improvements from identified patterns in past incidents. Create powerful, no-code workflow automations for any repetitive tasks—like pulling observability dashboards into Slack, paging responders, and more. Be confident that the right people will be notified with flexible alert routing and simplified on-call schedules, including smart overrides and the most complex of use cases. Connect your stack, including all of your alerts—use the tools you know and love from within Slack to centralize knowledge, updates, and decisions, reducing your time to recovery. Automatically generate and share your post-mortems so you can continue improving and focusing on what matters most.Rootly is your always-on SRE copilot—trusted by hundreds of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, Shell, and many more.To get started for free, add the Rootly app to Slack, or get started at rootly.com.Disclaimer: Rootly AI has the potential to produce misleading or inaccurate information. It is crucial for every user to exercise due diligence by fact-checking the output of the AI before incorporating it into any decision-making process or utilizing the information it provides.

Assistant

With Slack’s new app messaging experience, you can chat with AI-powered assistants from anywhere in Slack. Have an app’s assistant proofread your copy, summarize messages, generate content, find answers, and more.

Shortcuts

Shortcuts allow you to quickly take action with your apps and get work done without leaving Slack. Shortcuts are available through the shortcuts menu and search results.

Rootly has 1 shortcut:

Create an incident

Message shortcuts

With message shortcuts, you can quickly create a task in another service from a message in Slack. Message shortcuts are available in the More actions menu from any message.

Rootly has 4 message shortcuts:

Create an incident

Add Event to Timeline

Add Action Item

Add Task

Slash commands

Slash commands allow you to complete an action with an app simply by sending a message in Slack. Type a / forward slash in any conversation to view a list of available slash commands.

Rootly has 2 slash commands:

Create, manage, and resolve Rootly incidents

Create, manage, and resolve Rootly incidents

Org-wide deployment

Apps with Org-wide deployment enabled can be installed at the org level in an Enterprise Grid org and subsequently deployed across workspaces by an Org Owner or Admin. This removes the need to install the app individually on each workspace.

Permissions

Rootly will be able to view:

Rootly will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

Generally, we retain Personal Data about you for as long as you have an open account with us, until you request deletion of your Personal Data (as described below), or as otherwise necessary to provide you with our Services. In some cases we may retain Personal Data for longer, if doing so is, for example, necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.

Data archiving and removal policy

You may request deletion of your personal data by sending a request to legal@rootly.com . Please note that your right to deletion will be subject to certain requirements and exceptions in accordance with privacy laws that provide for such right, such as the CCPA (see the “California Resident Rights” section below) or the GDPR (please see the European Data Subject Rights” section below).

Data storage policy

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.

Data center location(s)

United States

Data hosting details

Cloud hosted

Data hosting company

AWS

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

GPT-3.5-turbo model from OpenAI

LLM retention settings

OpenAI securely retains API inputs and outputs for up to 30 days to facilitate services and mitigate abuse, as specified in their [enterprise privacy policy](https://openai.com/enterprise-privacy/). Beyond this duration, data is expunged from the systems unless legal obligations necessitate retention.

LLM data tenancy policy

Data security is rigorously maintained with all data encrypted at rest using AES-256 and in transit via TLS 1.2 or above. Access is stringently controlled to safeguard data integrity.

LLM data residency policy

The model's data is hosted within the USA.

Certifications & compliance

Security

Scopes

Rootly has 7 User Token Scopes

Rootly has 25 Bot Token Scopes

Additional Information

Supported Languages

English

Supported Languages

Pricing

Paid with free trial

Pricing

Learn more & Support

Get app support

Visit developer website

support@rootly.com

Learn more & Support

Categories

Categories

Slack conducts a brief review of apps in Slack Marketplace and does not endorse or certify these apps. If you encounter inappropriate content or behavior please report it.

Report this app